NEXIO.
Build · Thika, Kenya

E-commerce in Thika

E-commerce development is the build of an online store: product catalogue, cart and checkout, payment gateways such as M-Pesa Daraja and card processing, inventory and order management, plus the delivery and notification workflows behind every sale. For organisations in Thika, that work has to answer to a specific market. Thika is Kenya's industrial belt — manufacturers, processors and distributors, plus the education and retail economy that grew around them. Their digital priority is rarely marketing; it is order intake, distributor management and looking credible to corporate buyers.

Checkout steps
2
Products at launch
Up to 50
Market
Thika
Quoted in
KES & KES

How does Nexio approach e-commerce in Thika?

M-Pesa is not an add-on here — it is the checkout. We wire STK push properly, reconcile payments against orders automatically, and handle the callback edge cases that cause 'paid but no order' support tickets.

Market context

Why Thika changes the brief

  • Manufacturers sell B2B, where a dated website actively loses tenders and distributor applications.
  • Distributor and dealer networks are managed over phone and WhatsApp, with no shared visibility of stock or pricing.
  • Corporate and government buyers check compliance, certifications and capability documents online before shortlisting.
  • Proximity to Nairobi means Thika firms compete for the same contracts, but with much weaker digital presence.

Problems we fix

What usually goes wrong first

Checkout flows with too many steps, which is where most abandoned carts happen
Manual payment confirmation that turns every order into a WhatsApp conversation
Delivery pricing guesswork that quietly erodes margin on every order

Who needs it

E-commerce by sector in Thika

Manufacturing

Manufacturing organisations in Thika are dealing with specifications, certifications and capability statements that pass procurement scrutiny. Delivered as e-commerce, that means a storefront where browsing, paying and fulfilment all work without manual chasing — scoped around how industry and agriculture actually buys in this market.

Distribution and wholesale

Distribution and wholesale organisations in Thika are dealing with mobile-money checkout, stock accuracy and repeat-purchase mechanics. Delivered as e-commerce, that means a storefront where browsing, paying and fulfilment all work without manual chasing — scoped around how retail and commerce actually buys in this market.

Agro-processing

Agro-processing organisations in Thika are dealing with specifications, certifications and capability statements that pass procurement scrutiny. Delivered as e-commerce, that means a storefront where browsing, paying and fulfilment all work without manual chasing — scoped around how industry and agriculture actually buys in this market.

Education

Education organisations in Thika are dealing with admissions enquiry, fee clarity and parent communication that runs without the front office. Delivered as e-commerce, that means a storefront where browsing, paying and fulfilment all work without manual chasing — scoped around how education actually buys in this market.

Retail

Retail organisations in Thika are dealing with mobile-money checkout, stock accuracy and repeat-purchase mechanics. Delivered as e-commerce, that means a storefront where browsing, paying and fulfilment all work without manual chasing — scoped around how retail and commerce actually buys in this market.

Scope

What's included

  • WooCommerce or custom storefront
  • M-Pesa Daraja STK push integration
  • Card and PayPal checkout
  • Product catalogue, variants and filters
  • Inventory and stock alerts
  • Delivery zones and shipping rates
  • Automated order and receipt emails
  • Abandoned-cart recovery setup

Process

How delivery runs

  1. Step 1

    Catalogue

    Product data model, categories, variants and pricing rules defined first.

  2. Step 2

    Checkout

    M-Pesa, card and PayPal wired and tested against real sandbox transactions.

  3. Step 3

    Operations

    Inventory, delivery zones, receipts and staff order workflows.

  4. Step 4

    Optimise

    Speed, product schema and abandoned-cart recovery before launch.

Questions

E-commerce in Thika — FAQs

How much does e-commerce cost in Thika?

Nexio e-commerce for clients in Thika starts at KES 120,000. We quote in Kenyan shillings, and every quote is fixed-price and scoped in writing before work begins.

Do you work with clients based in Thika?

Yes. Nexio is a Kenyan agency and we work with clients across Thika regularly — on-site discovery where it helps, then video check-ins and a shared project board through delivery.

What makes e-commerce in Thika different from a generic package?

M-Pesa is not an add-on here — it is the checkout. We wire STK push properly, reconcile payments against orders automatically, and handle the callback edge cases that cause 'paid but no order' support tickets.

Can you integrate M-Pesa into my online store?

Yes. We implement the Safaricom Daraja API with STK push so customers pay directly from the checkout, and orders reconcile automatically against confirmed payments.

What does an e-commerce website cost in Kenya?

Nexio e-commerce builds start at KES 120,000 for a 50-product WooCommerce store with M-Pesa, card and PayPal. Multi-vendor marketplaces are quoted individually.

Next step

Start your e-commerce project in Thika

Free 30-minute strategy call, honest advice on what to prioritise, and a fixed-price proposal within two working days.

  • Free strategy call
  • Fixed-price proposal
  • 30 days free support