NEXIO.

Nexio Business OS · AI Employees

Hire AI Employees that work every hour your business is open — and the ones it isn't

Eight ready-made digital workers for reception, support, sales, HR, bookings, calls, knowledge and email. Configure once, then let them answer on WhatsApp, your website, email and voice.

Meet the team

Each AI Employee has one clear job, its own knowledge and its own channels. Switch on only the ones your business actually needs.

Ada · AI Receptionist

Answers enquiries about your business around the clock and captures every lead.

FAQsBusiness informationOpening hoursCustomer enquiriesLead capture
Channels: Website, WhatsApp, Email

Kofi · AI Customer Support

Resolves product, order and troubleshooting questions, escalating to a human when needed.

Customer questionsProduct questionsOrder questionsTroubleshootingSupport tickets
Channels: Website, WhatsApp, Email

Zuri · AI Sales Assistant

Qualifies leads, recommends products, prepares quotes and follows up so nothing goes cold.

Lead qualificationProduct recommendationsFollow-upsQuote preparationUpselling
Channels: Website, WhatsApp, Email

Amara · AI HR Assistant

Answers staff questions on policies, leave and onboarding without tying up a manager.

Employee questionsHR FAQsLeave policyCompany policiesOnboarding
Channels: Internal chat, Email

Nia · AI Booking Agent

Books, reschedules and cancels appointments against real staff availability.

BookingReschedulingCancellationAvailabilityReminders
Channels: Website, WhatsApp

Jomo · AI Voice Agent

Answers inbound calls, qualifies callers and books appointments.

Inbound callsCustomer enquiriesLead qualificationAppointment bookingCall routing
Channels: Voice · Requires a voice provider connection

Sana · AI Knowledge Assistant

Learns from your own documents, policies and price lists and answers strictly from them.

PDFsDocumentsPoliciesProduct cataloguesFAQs
Channels: Internal chat, Website

Tavi · AI Email Assistant

Drafts replies, follow-ups and summaries so your inbox stops being a bottleneck.

DraftingRepliesFollow-upsSummariesSales emails
Channels: Email · Requires a mailbox connection

How hiring an AI Employee works

No prompt engineering, no developers. Four steps and it is on duty.

Step 1

Pick the role you need covered.

Step 2

Point it at your knowledge — price lists, policies, catalogue.

Step 3

Choose the channels it may answer on.

Step 4

Set what it may do alone and what needs your approval.

Where businesses put them to work

Real situations Nexio AI Employees are built for.

Retail shop that keeps missing WhatsApp orders

Ada answers price and stock questions instantly, Zuri turns the serious enquiries into quotes, and every conversation lands in your CRM.

Salon or clinic with a full appointment book

Nia books, reschedules and cancels against real staff availability and sends reminders so no-shows drop.

Service business drowning in inbound calls

Jomo answers calls, qualifies the caller and books them in — you only pick up the conversations worth your time.

Growing team with repeated internal questions

Amara handles leave, policy and onboarding questions, while Sana answers strictly from your own documents and price lists.

Built into the rest of your business

AI Employees are not a bolt-on chatbot. They read the same customers, products, stock, bookings and invoices as the rest of Nexio Business OS, so a quote they prepare is a real quote and a booking they take is a real booking. See plans and AI allowances.

AI Employees FAQ

What is an AI Employee in Nexio Business OS?

It is a configurable digital worker with one job — reception, support, sales, HR, bookings, voice, knowledge or email. You point it at your business information, choose its channels, and set what it may do alone.

Do AI Employees replace my staff?

No. They cover the repetitive, after-hours and first-response work so your team spends its time on customers, quality and growth.

Which channels can they work on?

Website chat, WhatsApp, email, internal chat and voice. WhatsApp and voice go live once you connect the provider under Settings, Integrations.

Will an AI Employee make things up about my business?

They answer from the knowledge you give them — price lists, policies, catalogues and documents. Anything outside that is escalated to a human.

How much do AI Employees cost?

They are included in Nexio Business OS plans and run on your plan's AI allowance. See the pricing page for the current allowances.

Put your first AI Employee on duty today

Create your business in under two minutes, switch on the role you need, and let it start answering.