Keep everything running.
Nexio Support
One team for the whole stack — website, hosting, email, Business OS, School OS and the tools around them — reachable on WhatsApp when something breaks.
What it does
Inside Nexio Support
Care plans
Updates, backups, monitoring, security and content edits on a monthly plan.
WhatsApp support
Reach a human on the channel you already use, during business hours.
Monitoring
Uptime and error monitoring so we often see the problem before you do.
Training
Onboarding for your staff so the software is actually used.
Data & migrations
Moving records in from spreadsheets, notebooks or an older system.
Advisory
A quarterly review of what to fix, automate or retire next.
Africa-native
Why this works here
Built for Africa. Powered by technology. Ready for growth.
- ✓Support hours in your timezone, with WhatsApp as a first-class channel.
- ✓Plans priced for SMEs and billable in local currency.
- ✓Practical help with local registrars, telcos and payment providers.
- ✓Human assistance, not a chatbot maze.
FAQ
Nexio Support questions
What does support cost?
Care plans start at KES 12,000 per month and cover updates, backups, monitoring, security and content edits. Every project also includes 30 days of free support after launch.
Related